Have you ever questioned the effectiveness of your direct mail programme or wondered how many donors might give more if you only had the time to talk with them personally and share the unique stories and experiences of your organisation?

DVA Navion's Telefundraising programme offers your organisation a personal, carefully managed mail and telephone fundraising programme. Rooted in the principles of peer-to-peer solicitation, our Telefundraising programme focuses on building relationships. Experience shows that doing "friend raising" first yields the best results.

Adhering to basic etiquette and a strict, non-intrusive manner, DVA Navion's Telefundraising system is most effectively used for capital campaign clean-up or annual giving to contact a large group of prospective supporters to:

	acquire new donors
	renew the support of lapsed donors, or
	upgrade current donors to a new and higher level of giving

	One of DVA Navion's newer fundraising products is our hybrid direct mail/telemarketing technique. By benefit of its versatility and immediate results, Telefundraising should be an important component of an organisation's development plan. It has proven to be a success in organisations as diverse as Universities and Nursing Homes, in both country areas and cities. The technique comprises telephone and letter solicitation in a way that is neither too intrusive nor likely to be ignored. It is not telemarketing but is based on the principles of personal solicitation. DVA Navion can plan and implement an effective fundraising programme tailored to your organisation which is both cost-effective and will achieve outstanding results.
	Establish a charity-managed Telefundraising programme. We will work with you to set up your own programme, one that you control and that will fit your fundraising schedule and raise the funds your organisation so desperately needs.
	Implement a DVA Navion-managed Telefundraising programme. Managing your programme on a daily basis, DVA Navion will design and set up a Telefundraising system that will complement and enhance your entire development programme.
	Enhance your current phone programme. For those organisations who already have realised the benefits and value of a Telefundraising programme and currently have one in place. DVA Navion offers its services to enhance and fine-tune your current efforts.

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