"Tuesdays with Terry #26" - December 2013

Leadership Secrets from Santa Claus 
Everybody loves Santa, but nobody wants to be Santa. 
He has a job that people don’t usually think about . . . Santa the MANAGER and Santa the LEADER.
He is running a business.  He is a boss with responsibilities as both the “gift-getter and the gift-maker.”  There are workers to lead, letters to read, orders to fill, processes to manage, stuff to buy, stuff to make, standards to maintain, new technologies to adapt, skills to develop, elf problems to solve and reindeer droppings to scoop.  BIG boots to fill!

When you really think about it, Santa is beyond our imagination.  He is the ultimate leader, manager, director, coach, friend and volunteer.  We all aspire to be like Santa Claus.


Over the years, Santa has learned eight practical strategies for leading others and getting things done all year long.  So here is a secret gift from Santa to leaders everywhere.


1.  Build a Wonderful Workshop.  

       -  Make the Mission the main thing

       -  Focus on your people as well as your purpose

       -  Let Values be your Guide


2.  Choose your Reindeer Wisely.  

       -  Hire tough so you can manage easy

       -  Promote the Right ones . . . for the Right reasons

       -  Go for the Diversity Advantage


3.  Make a List and Check it Twice.  

       -  Plan your Work

       -  Work your Plan

       -  Make the Most of What you Have!


4.  Listen to the Elves.  

       -  Open your Ears to Participation

       -  Pay attention to how You’re Perceived

       -  Walk Awhile in THEIR shoes


5.  Get Beyond the Red Wagons.

       -  Help Everyone accept the Reality of Change

       -  Remember:  The Customer is Really in Charge

       -  Teach “The Business” of the business


6.  Share the Milk and Cookies.

       -  Help them See the Differences they make

       -  Do Right by those Who do Right

       -  Expand the Reinforcement Possibilities


7.  Find out Who’s Naughty and Nice.

       -  Confront Performance Problems . . . Early

       -  Coach “the Majority in the Middle.”

       -  Don’t forget “the SUPERSTARS”


8.  Be good for Goodness Sake.

       -  Set the Example

       -  Establish Guidelines and Accountability

       - Remember that Everything Counts!


It’s not easy being Santa Claus.  His job and your job comes with many challenges and responsibilities.  But it is an important job . . . and the elves and reindeer are depending on you

  . . . just as you are depending on them.
Happy Holidays.  There is a Santa in every one of us!

If you want DVA Navion to help play Santa Claus with your organization, call us with your wish list  . . . we'll bring the sleigh.


Thanks to Walk the Talk Company of Dallas, Texas for use of their content for this story.  They can be reached at WalktheTalk.com

Orginially published December 2013